Shipped from Austin, TX USA

Delivery Times

• Domestic orders: 2-5 business days
• International orders: 6-10 business days (shipped via USPS)

International Orders
For international orders, please note that any imposed taxes and tariffs from the recipient's country are the responsibility of the recipient.

Returns & Unclaimed Packages
Please be advised that buyers are responsible for return shipping costs if packages are returned due to failure to claim delivery or other recipient-related issues.

Returns & Exchanges

LOVE IT OR RETURN IT - RISK-FREE!

We stand behind every purchase. If you're not completely satisfied, returning is quick and easy.

30-Day Return Window
Full refund of the purchase price within 30 days of delivery.

• You'll just need to cover return shipping costs
• Returns on free shipping orders: A $9.95 fee will be deducted from your refund to cover the original shipping costs
• Exchanges: We'll cover the shipping costs to send out replacement items
• Refunds are typically processed within 5-7 business days after we receive your return

Instant Help for Damaged Items
We handcraft each piece with care and thoroughly inspect every item before shipping. While defects are extremely rare due to our meticulous process, if you do receive a damaged item, please email us at info@loadaisy.com within 48 hours with photos - we'll make it right immediately.

Return Requirements
Items must be in original condition:

• Tags attached and unworn
• Clean and odor-free
• Not used on bedding
• Pro tip: Handle white items with clean hands to avoid marks

Start Your Return or Exchange
Email info@loadaisy.com with your order number and reason for return/exchange. We'll provide return instructions and shipping details, then review and process your refund or exchange quickly.

Questions? We're Here to Help!
Contact us anytime at info@loadaisy.com